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Rating 5 out of 5Policy:
@the edgeReview Received:
July 6, 2024Sheila from IN Verified Squaremouth CustomerWas this review helpful to you?customer representative was very friendly. she helped me pick the best plan for my particular needs. The price was fair. The experience was positive and would not hesitate to select Detour again. thank you
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
July 3, 2024Melinda from TX Verified Squaremouth CustomerSo far the communication has been good. I’ve made a claim on June 14th and have yet to hear back. Still in process
Review Updated: 08/01/2024
My claim and communication was handled in a timely and professional manner. I will definitely use them again. I hope I won’t have to make another claim but if the need arises there will be no stress or worry and that’s reassuring!
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0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 30, 2024Lynn from LA Verified Squaremouth CustomerExcellent value. Unfortunately will have to see how the claims process works. TBD
Review Updated: 09/24/2024
As soon as we submitted our denial from Humana, the claim was processed and paid in full. Very pleased.
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0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 29, 2024Kathy from PA Verified Squaremouth CustomerWas this review helpful to you?We contacted about lost luggage but will not be submitting any claim
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 29, 2024Peggy from KS Verified Squaremouth CustomerWas this review helpful to you?Thank you for providing the assurance of help if I had needed it at a reasonable cost.
Peggy Maynor
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 28, 2024Kathleen from FL Verified Squaremouth CustomerWas this review helpful to you?My spouse had unexpected bypass surgery so we had to cx trip.
The claim was easy and paid in full.
We were very happy.
Thankyou!!
2 out of 2 people found this review helpful -
Rating 4 out of 5Policy:
@the edge plusReview Received:
June 27, 2024David from TX Verified Squaremouth CustomerWe were happy we had this travel insurance coverage and fortunately did not have to make a claim. About one month before leaving on the trip our airline changed the flight. We had to travel one day earlier and I wrote to the insurance company to change the policy date and they approved it without issue.
I would certainly use them again for our travel insurance needs.
Thank you.Response From:
Detour Insurance:
DetourResponse Received:
July 3, 2024Was this review helpful to you?Dear David,
Thank you for taking time to share your positive experience. Likewise, we appreciate your confidence in choosing Detour for future travels.
1 out of 1 people found this review helpful -
Rating 1 out of 5Policy:
@the edge plusReview Received:
June 26, 2024ROBERT from CO Verified Squaremouth CustomerWas this review helpful to you?Dear AN/ claims examiner,
I have received your decision. I find it very unsatisfactory. There was no way for me to contact the Reykjavik security after leaving the country and to file a "report". The loss is not a lsrge amount financially and is the first time I have claimed a loss on an insurance bought through Squaremouth. I have used Squaremouth for over 15 years and have recommended it to my patients who travel. Obviously I will point out to Squaremouth as well as to patients and friends to avoid purchasing Detour insurance at all costs in future.
Dr. Robert Aikin
From: Nationwide TravClaims
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 25, 2024Randall from AL Verified Squaremouth CustomerWas this review helpful to you?The purchase price for this policy was significantly less than similar policies from other providers.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 25, 2024Lynn from FL Verified Squaremouth CustomerThey were great. Claim paid within two weeks. I was surprised and very happy.
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0 out of 0 people found this review helpful
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