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Rating 5 out of 5Policy:
@the edge plusReview Received:
June 13, 2024Mary from MI Verified Squaremouth CustomerWas this review helpful to you?Cruise was cancelled within a couple of days after purchasing the insurance. The cruise company immediately gave us our money back and my insurance policy cost was immediately cancelled without a problem.
1 out of 1 people found this review helpful -
Rating 3 out of 5Policy:
@the edge plusReview Received:
June 13, 2024Antonina from CA Verified Squaremouth CustomerWas this review helpful to you?There was a 'trip interruption' that caused a cancellation fee on a accommodation. I was not able to be reimbursed for this loss due to the fact that this trip interruption happened before I was on my trip. Why ask when the trip was paid for then? I did assume all expenses were covered. If I didn't go on the trip would it have been reimbursed?
I would warn people about this trip interruption not being covered.
Very dissatisfied with this policy.
Respectfully,
Antonina
1 out of 1 people found this review helpful -
Rating 2 out of 5Policy:
@the edge plusReview Received:
June 12, 2024Raymond from TX Verified Squaremouth CustomerWas this review helpful to you?Our flight home was cancelled and delayed by two days. I tried to contact Detour via their emergency contact number to extend our medical only policy. Email request was replied stating it would be reviewed in 2-4 days. Two days after returning home, I received an email stating that no changes to the policy could be made once travel began.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 11, 2024Kathleen from CA Verified Squaremouth CustomerWhen I called Detour and explained my situation, they were ver friendly and professional. They emailed me the claim form. It was easy to fill out. I attached the documentation it required and sent it. Within a few weeks, I received a check for my claim.
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0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 10, 2024Julia from TX Verified Squaremouth CustomerWas this review helpful to you?Filing my claim was easy.
I had my refund in less than 2 weeks. Great customer service.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
June 10, 2024Beth from FL Verified Squaremouth CustomerWas this review helpful to you?Really appreciated the peace of mind this travel insurance policy gave us while on our trip to Alaska and Canada !!!
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 10, 2024Carleen from AZ Verified Squaremouth CustomerI was shocked and amazed at what was covered when my purse was recently stolen in Italy. Lost credit cards, my ATM card, my drivers license, these were worth nothing (after being cancelled). However, I was reimbursed for the full cost of my travel purse and the published limited amount for my cell phone. What I did not expect was full reimbursement for the personal driver I had to hire to drive me 70 miles one day to the nearest US Consulate Office to replace my passport. And all of this settled quickly and without issue. This is the only way to travel with peace of mind.
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0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
June 9, 2024Judith from NY Verified Squaremouth CustomerWas this review helpful to you?We had to cancel our cruise to Bermuda with NCL because my husband has pancreatic cancer. Detour ( Nationwide) settled our claim in an efficient and timely fashion.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
June 7, 2024Eric from UT Verified Squaremouth CustomerWas this review helpful to you?Representative was very helpful and provided us with the trip insurance that relieved us from worry, allowing us to enjoy our trip without any concerns for health or emergency coverage.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
June 5, 2024Janet from WA Verified Squaremouth CustomerWas this review helpful to you?Easy, talked to a live body which I appreciate, affordable
1 out of 1 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information