Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 27, 2013
    Andrew from AZ Verified Squaremouth Customer

    I had no claims.I felt comfortable that if I had an emergency it would be well hahandled

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 25, 2013
    Michael from NC Verified Squaremouth Customer

    everything went well, so no reason to use insurance.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    July 22, 2013
    Carmela from OH Verified Squaremouth Customer

    During Trip
    I did not contact them during my trip

    Claim Process
    No claim made

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 21, 2013
    Susan from FL Verified Squaremouth Customer

    During Trip
    We did not use

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  • Rating 3 out of 5
    Policy:
    Custom Luxe
    Review Received:
    July 21, 2013
    Bernard from VA Verified Squaremouth Customer

    Before Trip
    No actual communication or customer service; simply bought the policy online, got confirmation almost immediately. No communication after that.

    During Trip
    Unable to comment or rate anything in this area - no actual communication or customer service; simply bought the policy online, got confirmation almost immediately. No communication after that.

    Claim Process
    Unable to comment or rate anything in this area - no actual communication or customer service; simply bought the policy online, got confirmation almost immediately. No communication after that.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    July 19, 2013
    A Professor from RI Verified Squaremouth Customer

    During Trip
    No reason to address the insurance carrier so these question are not relevant.

    Claim Process
    Again, no claim so the questions are not relevant.

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  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    July 19, 2013
    Ron from TN Verified Squaremouth Customer

    Before Trip
    all OK

    During Trip
    NA

    Claim Process
    NA

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    July 18, 2013
    Barry from CA Verified Squaremouth Customer

    During Trip
    We didn't need it but sure could have!

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    July 17, 2013
    Richard from LA Verified Squaremouth Customer

    Before Trip
    Even though the service was very good, the insurance form itself was not user-friendly.

    During Trip
    No need to access the policy

    Claim Process
    No claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    July 16, 2013
    Faye from NV Verified Squaremouth Customer

    Before Trip
    Very satisfactory

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