0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
981
3 stars
384
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,973
Since 2004
MONTHLY SALES
2243
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
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I had no claims.I felt comfortable that if I had an emergency it would be well hahandled
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 25, 2013
Michael from NC
Verified Squaremouth Customer
everything went well, so no reason to use insurance.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
July 22, 2013
Carmela from OH
Verified Squaremouth Customer
During Trip I did not contact them during my trip
Claim Process No claim made
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 21, 2013
Susan from FL
Verified Squaremouth Customer
During Trip We did not use
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom Luxe
Review Received:
July 21, 2013
Bernard from VA
Verified Squaremouth Customer
Before Trip No actual communication or customer service; simply bought the policy online, got confirmation almost immediately. No communication after that.
During Trip Unable to comment or rate anything in this area - no actual communication or customer service; simply bought the policy online, got confirmation almost immediately. No communication after that.
Claim Process Unable to comment or rate anything in this area - no actual communication or customer service; simply bought the policy online, got confirmation almost immediately. No communication after that.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
July 19, 2013
A Professor from RI
Verified Squaremouth Customer
During Trip No reason to address the insurance carrier so these question are not relevant.
Claim Process Again, no claim so the questions are not relevant.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom Luxe
Review Received:
July 19, 2013
Ron from TN
Verified Squaremouth Customer
Before Trip all OK
During Trip NA
Claim Process NA
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
July 18, 2013
Barry from CA
Verified Squaremouth Customer
During Trip We didn't need it but sure could have!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
July 17, 2013
Richard from LA
Verified Squaremouth Customer
Before Trip Even though the service was very good, the insurance form itself was not user-friendly.
During Trip No need to access the policy
Claim Process No claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 16, 2013
Faye from NV
Verified Squaremouth Customer
Before Trip Very satisfactory
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0 out of 0 people found this review helpful