0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
981
3 stars
384
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,973
Since 2004
MONTHLY SALES
2243
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip It is easy to compare policies and pick the one that best suits your needs
During Trip fortunately we didn't need to make any claims, but it sure fealt good to know that we were covered.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 3, 2013
David from SC
Verified Squaremouth Customer
Before Trip I wish regular healthcare was this easy.
During Trip I had no need to contact during the trip and thus can't answer the questions above.
Claim Process No claims made.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
July 3, 2013
Simone from NE
Verified Squaremouth Customer
Before Trip The process of acquiring a useful and adequate policy was well accepted and required a minimum of effort.
During Trip It was convenient knowing we were traveling with insurance coverage.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
July 3, 2013
Paul from UT
Verified Squaremouth Customer
Before Trip Some sort of card to carry during the trip would have been a good feature.
During Trip No contact
Claim Process No claim
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
July 1, 2013
Sharon from TX
Verified Squaremouth Customer
During Trip When we arrived at our destination we were told the river cruise was instead going to be by bus because of the swollen rivers. I called CSA regarding some kind of a refund but they said unless the cruise was cancelled, there was no refund of any kind.
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115 out of 119 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
June 27, 2013
Brian from AZ
Verified Squaremouth Customer
Before Trip Adequately answered the one question I had!
During Trip did not use during the trip.
Claim Process no claim!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
June 27, 2013
Mona from VA
Verified Squaremouth Customer
Before Trip I was extremely pleased with the service in obtaining my travel insurance. I would be pleased to use Squaremouth again.
During Trip I've always used this insurance carrier, and I probably always will.
Claim Process I had no claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
June 27, 2013
Vanessa from AK
Verified Squaremouth Customer
Before Trip I had no problems with the service carrier. It was easy to comparative shop and choose the service that best met my needs. I will definitely use this service again.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
June 27, 2013
Harold from TN
Verified Squaremouth Customer
Before Trip Great price which gave us a lot of reassurance of the "just in case something happens". Thanks so much.
During Trip No need to use!!!
Claim Process Thanks for covering the trip. It was a Blast!!! All went well.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
June 26, 2013
Theda from CO
Verified Squaremouth Customer
During Trip Didn't need to use this service
Claim Process Did not make a claim
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0 out of 0 people found this review helpful