Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    June 11, 2013
    Katie from CA Verified Squaremouth Customer

    Before Trip
    Didn't have any direct interaction with them.

    During Trip
    No interaction during trip.

    Claim Process
    Not making a claim.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    June 10, 2013
    Jeanne from SC Verified Squaremouth Customer

    Before Trip
    Really didn't use this insurance or have any contact with anyone at the company, so it's difficult to rate it.

    During Trip
    Didn't have to contact them during the trip.

    Claim Process
    Didn't make a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    June 8, 2013
    Larry from VA Verified Squaremouth Customer

    Before Trip
    First class

    During Trip
    Did not have to use the emergency help hotline.

    Claim Process
    Did not file a claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    June 7, 2013
    Peter from GA Verified Squaremouth Customer

    Before Trip
    We were extremely satisfied using Squaremouth.com's referral service. We actually had to cancel a previous trip due to a major illness of a parent. CSA Protection promptly refunded our trip's deposit. As a result, we have used them again and will continue to do so in the future.

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    42 out of 43 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    June 7, 2013
    Ann from PA Verified Squaremouth Customer

    During Trip
    didn't need to use

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    June 6, 2013
    Robert from NJ Verified Squaremouth Customer

    Before Trip
    It was OK considering that everything was done on line.

    During Trip
    I had no contact with you during the trip- nor did I need it

    Claim Process
    No Claim

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    June 5, 2013
    Doris from PA Verified Squaremouth Customer

    During Trip
    Did not need to use servicw

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    June 5, 2013
    Gloria from CA Verified Squaremouth Customer

    Before Trip
    Documents arrived right away.

    During Trip
    I never had to use the insurance so I can not rate the above

    Claim Process
    Never hd to make a claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    June 4, 2013
    David from NY Verified Squaremouth Customer

    During Trip
    I did not have to contact the insurance company so these questions are not applicable to me.

    Claim Process
    No claims made.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    June 2, 2013
    Carolyn from WA Verified Squaremouth Customer

    Before Trip
    Since the entire transaction was handled on-line I had no contact with customer service. I filled out the form, used my credit card, and received the documentation promptly on-line.

    During Trip
    I didn't have any contact with the company during my trip.

    Claim Process
    None of the above applies.

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    0 out of 0 people found this review helpful

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