Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    June 2, 2013
    Andrew from OR Verified Squaremouth Customer

    During Trip
    I didn't use any service during my trip.

    Claim Process
    I didn't claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 31, 2013
    Judith from NJ Verified Squaremouth Customer

    Before Trip
    Terrific Business Model. All questions answered, all details covered, everything completely efficient.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 30, 2013
    Brenda from AZ Verified Squaremouth Customer

    During Trip
    We had no contact as there was no need to do so.

    Claim Process
    No claim.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom Luxe
    Review Received:
    May 30, 2013
    Richard from CA Verified Squaremouth Customer

    Before Trip
    email contact is great but real customer service should involve at least one warm body phone call.

    During Trip
    No comments

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 29, 2013
    Renda from TX Verified Squaremouth Customer

    During Trip
    Fortunately, I did not use this service.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 28, 2013
    Nancy from CA Verified Squaremouth Customer

    Before Trip
    I did a lot of comparison shopping and through Squaremouth got a very good deal on the kind of travel insurance I needed. Recommended it to two sisters who were also going to abroad.

    During Trip
    Can't review any of these since we didn't need to use the policy.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    May 28, 2013
    Robert from SK Verified Squaremouth Customer

    Before Trip
    Hard to comment on the carrier. It is only as good as its claim payment and we did not have any. But I am VERY happy with their pre-ex coverage system

    During Trip
    None of the above services were used

    Claim Process
    No claims made

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    May 26, 2013
    Leonard from CA Verified Squaremouth Customer

    Before Trip
    Rather routine set up of insurance. We had to add an extra day due to change by airline that made travel one day longer. We were charged a bit extra.

    During Trip
    We had luckily no need to contact insurance carrier. Our trip went well without mishaps.

    Claim Process
    There was no claim

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 25, 2013
    Karen from OR Verified Squaremouth Customer

    During Trip
    Did not use.

    Claim Process
    N/a

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 22, 2013
    Sharon from CA Verified Squaremouth Customer

    During Trip
    When I reviewed the policy, I noticed it did not cover incidents of thefts, independent of baggage. I was a victim of pick pocketing on the metro; fortunately, I only lost 30 euro and $17. Since I paid for insurance, I wonder why it does not include coverage for pick pocketing. ???

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    0 out of 0 people found this review helpful

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