Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    February 6, 2012
    James from NJ Verified Squaremouth Customer

    During Trip
    NA

    Claim Process
    NA

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    January 22, 2012
    George from CA Verified Squaremouth Customer

    Before Trip
    Honestly, I'm glad I didn't have the need to utilize my medical insurance, but it was very satisfying to have prompt notification of insurance and the confidence that having my possible medical needs covered.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    January 20, 2012
    rodolfo from QC Verified Squaremouth Customer

    During Trip
    did not need to use it

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  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    January 17, 2012
    Darlene from HI Verified Squaremouth Customer

    Before Trip
    Aquiring travel insurance was quick & easy, using my smart phone while in a car. The website is user friendly & quickly lists multiple carriers for easy comparison and decision making. I did not need to call customer service to acquire my insurance policy. Documentation was emailed immediately & could be printed to add to other travel documents.

    During Trip
    Fortunately, I did not have to use my insurance for this trip.

    Claim Process
    NA- I did not have to file an insurance claim.

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  • Rating 2 out of 5
    Policy:
    Custom Luxe
    Review Received:
    January 2, 2012
    CK from CA Verified Squaremouth Customer

    Claim Process
    It has been a month since I submitted the claim and other than an acknowledgement that they received the claim they have not seeen fit to contact me one way or th other.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 24, 2011
    Thomas from CA Verified Squaremouth Customer

    Before Trip
    No Problems. Good communications

    During Trip
    Best service. Did not need any.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 24, 2011
    William from NC Verified Squaremouth Customer

    During Trip
    It was not necessary to use the insurance or claims (thankfully).

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 22, 2011
    Joanna from ME Verified Squaremouth Customer

    Before Trip
    I received my documents promptly, and carried a paper version in my luggage and kept the electronic version on my iPod.

    During Trip
    Fortunately I had no need to use the insurance.

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  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    December 21, 2011
    Roger from MN Verified Squaremouth Customer

    Before Trip
    It was very easy to pick the insurance coverage we needed and secure that coverage online. Just a little confusing in terms of the actual coverage so I had to re-read it a number of times to make sure of what I was buying.

    During Trip
    We did not use the services at all. We had only one travel delay that was handled by our in-country travel agent. We were not inconvenienced nor did our plans have to change.

    Claim Process
    We did not have to make any claims so it is not possible to rate the carrier or the service. We bought the policy for peace of mind and it certainly gave us that.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 16, 2011
    Robert Edgerton Jr. from FL Verified Squaremouth Customer

    Before Trip
    Fortunately we had no claims but it give you a sense of comfort knowing you have coverage. We have used your service twice this year.

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