Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,622 Reviews Since 2004

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    April 30, 2010
    Susan from NY Verified Squaremouth Customer

    During Trip
    did not use

    Claim Process
    no claims

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 22, 2010
    Annette from CA Verified Squaremouth Customer

    Before Trip
    We did not realize that we had to print the policy rather than have it arrive by mail, as it had in the past. It was not particularly clear that we needed to print it.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 22, 2010
    CHARLES from IL Verified Squaremouth Customer

    During Trip
    had no contact during the trip

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 19, 2010
    Wendy from MA Verified Squaremouth Customer

    Before Trip
    We had to make a quick change to our policy because of the strike with BA we had to leave earlier than expected. They easily updated our departure dates for coverage.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 17, 2010
    Brenda from CA Verified Squaremouth Customer

    Before Trip
    Really did not have customer service before our trip. Just received the policy via email

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Custom Luxe
    Review Received:
    April 14, 2010
    James from IL Verified Squaremouth Customer

    Before Trip
    Never went on the trip because it was cancelled by the tour company. Called the insurance company to change the dates. They wanted to charge me 75% more just to change the dates on the already paid for policy.

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    69 out of 69 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 12, 2010
    Dianne from MD Verified Squaremouth Customer

    Before Trip
    The website was extremely easy to navigate and make an informed decision about the type of insurance we needed to purchase.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 6, 2010
    Mary from NY Verified Squaremouth Customer

    During Trip
    I did not have a need to contact the insurance company during my trip

    Claim Process
    no claim made

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    April 6, 2010
    Melinda from NY Verified Squaremouth Customer

    During Trip
    Not applicable

    Claim Process
    I called the claim in on March 4, but did not have all the documentation until later. The claim was mailed April 5, so I can't answer the above questions yet.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    March 28, 2010
    Raymond from MD Verified Squaremouth Customer

    Before Trip
    Luckily, I didn't have to use my insurance!!

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    0 out of 0 people found this review helpful

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