Generali Global Assistance
Overall Rating 4.32 out of 5
Overall Rating 4.32 out of 5 4,728 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    December 10, 2010
    Joseph from AZ Verified Squaremouth Customer

    Claim Process
    Was told I must submit claim to my primary insurance company first, I am in the process of doing so.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 7, 2010
    Cheryl from OR Verified Squaremouth Customer

    Before Trip
    SquareMouth is the best way to buy travel insurance and I can't imagine doing it any other way. We always use SquareMouth.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    December 7, 2010
    Debbie Ippolito from FL Verified Squaremouth Customer

    Before Trip
    did not have to use the insurance so I really don't known how they are in you put in a clame.

    During Trip
    did not use any of the above.

    Claim Process
    again did not use

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    November 30, 2010
    Mopsey from CA Verified Squaremouth Customer

    During Trip
    Didn't need to call.

    Claim Process
    There was no claim.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    November 28, 2010
    Ed from OH Verified Squaremouth Customer

    During Trip
    Not required

    Claim Process
    Not required

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    November 26, 2010
    Al from OH Verified Squaremouth Customer

    During Trip
    No transaction required during trip.

    Claim Process
    Claim is in process. I expect it will be handled in an expeditious manner.

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    November 25, 2010
    John from HI Verified Squaremouth Customer

    Claim Process
    I cannot complete this because I am waiting to make a claim with Securehorizons prior to making claim with CSA.

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    November 18, 2010
    Shad from CA Verified Squaremouth Customer

    During Trip
    N/A

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    November 14, 2010
    Dianne from MD Verified Squaremouth Customer

    During Trip
    Didn't need to use customer service during our trip

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  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    November 13, 2010
    john tony from TX Verified Squaremouth Customer

    Before Trip
    I bought travel insurance for many years mainly for health insurance and evacuation. Sending a couple of papers and booklets do not qualifybas far as I am concerned sufficient to give me peace of mind when I travel because I do not know If I am insured or not, not having to use this coverage, thank God and Buddha, when I travelled. Seeing some fellow travellers stuggling to get help made me worry

    During Trip
    same as above

    Claim Process
    I did not have any claims this time but in April 2010, I also bught travel Insurance through the Net, probably with CVS but not re'insured with you, I had problem of getting my hotel bills paid due to the volcanic eruption in Icelend delaying my flight from Paris for one week

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