0.2% (331) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2813
4 stars
980
3 stars
385
2 stars
121
1 star
210
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
175,877
Since 2004
MONTHLY SALES
2275
Average Monthly Sales Since 2004
REVIEWS
4,728
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,728 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
During Trip I had no need to contact the insurance carrier during my trip.
Claim Process I did not submit a claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
November 10, 2010
Delray from NY
Verified Squaremouth Customer
During Trip No service needed.
Claim Process No claims
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
November 8, 2010
Diana from CA
Verified Squaremouth Customer
During Trip did not use "during" the trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
November 1, 2010
Judith Ann from CA
Verified Squaremouth Customer
Before Trip I thought information displayed about the coverage and prices of the various carriers was very helpful, and made it far easier for me to make a decision about the coverage I wanted.
During Trip Fortunately, I did not need to ask for help or make a claim. I was very glad to have the insurance, however, since we were in France during the recent wave of strikes, and I had doubts as to whether we would get to where we were supposed to be by train, or whether, for that matter, we would get out of France when we were supposed to. So it gave me piece of mind to know I had the insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
October 29, 2010
Deborah from GA
Verified Squaremouth Customer
Before Trip Website was easy to navigate and although I didn't have to use the insurance I felt secure knowing it was there.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
October 20, 2010
Faina from NY
Verified Squaremouth Customer
Before Trip I can't really say anything because, fortunately, I didn't need to use it.
Thanks.
During Trip As I said before, I did not have a chance (thanks God) to use it.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
October 14, 2010
Alfred from PA
Verified Squaremouth Customer
During Trip Didn't have to use the services provided
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
October 12, 2010
Arthur from NY
Verified Squaremouth Customer
During Trip did not contact carrier during the trip
Claim Process I am waiting for the claim form to arrive in the mail. I was offered an email form but had not re=viewed or deleted approx. 900 emails accumulated in my absense.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
October 11, 2010
John from CA
Verified Squaremouth Customer
During Trip None apply. No need for any service.
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
October 5, 2010
Thomas Z from FL
Verified Squaremouth Customer
Before Trip Godd service and GOOD prices.
During Trip NA
Claim Process NA
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