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Rating 2 out of 5Policy:
BronzeReview Received:
April 19, 2017Raymond from CA Verified Squaremouth CustomerWas this review helpful to you?They contate me promptly to say they received the claim and would be processing it. So far....so good.
1 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
April 1, 2017Ed from NY Verified Squaremouth CustomerWas this review helpful to you?Competitive pricing with a known insurance company. Representatives always have info at their fingertips and are very willing to answer questions
2 out of 3 people found this review helpful -
Rating 1 out of 5Policy:
BronzeReview Received:
March 26, 2017Joyce from ID Verified Squaremouth CustomerI called the next day after i returned from my trip to do a claim. John hancock insurance agency told me that they will send me a email to do the claim. But till now i havent get any email from them.
Response From:
Squaremouth:
Cheri CummingsResponse Received:
March 29, 2017Was this review helpful to you?Thank you for posting a review of John Hancock.
We apologize for your negative experience.
A member of our Zero Complaint team will contact you to discuss this further.
Please contact us at 800-240-0369 if you have any questions, we are happy to help.
11 out of 11 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
March 20, 2017GALE from IN Verified Squaremouth CustomerI have not received any feed back after filing the claim. Do I need to contact?
Review Updated: 04/17/2017
I am 100% pleased. Thank You.
Response From:
Squaremouth:
Cheri CummingsResponse Received:
March 21, 2017Was this review helpful to you?Thank you for posting a review of John Hancock.
A member of our Zero Complaint team will contact you to discuss this further.
Please contact us at 800-240-0369 if you have any questions, we are happy to help.
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
BronzeReview Received:
March 8, 2017Pamela from CA Verified Squaremouth CustomerWas this review helpful to you?Thank you for the refund when I had to cancel the insurance. It was easy to do. There was no interaction during trip as per question #5.
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
March 6, 2017Rosemarie from MT Verified Squaremouth CustomerWas this review helpful to you?We needed to add another traveler to be insured for the trip and were accommodated and the cost was minimal. Also the insurance benefited as two people were detained at London and the proof of insurance convinced the customs that they were legit and could go on the next flight to their destination!
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
March 3, 2017Richard from FL Verified Squaremouth CustomerWas this review helpful to you?Fortunately no claim was necessary. However, I was impressed in the process of arranging for our coverage for the personal attention.
Would gladly recommend your service to others.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
GoldReview Received:
March 3, 2017Marva from NY Verified Squaremouth CustomerWas this review helpful to you?To be determined when my claim is resolved.
0 out of 0 people found this review helpful -
Rating 4 out of 5Policy:
GoldReview Received:
February 23, 2017William from NV Verified Squaremouth CustomerWas this review helpful to you?Took two requests to obtain actual policy from John Hancock.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
BronzeReview Received:
February 22, 2017Helen from IL Verified Squaremouth CustomerWas this review helpful to you?Your service thus far leads me to anticipate the same quality of attention to my claim that you provided initially. I regret that I was not able to participate in my trip but am grateful for your service. I am not able to secure the proper documentation until after March 15, 2017. Thank you
1 out of 2 people found this review helpful
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Additional Information