Nationwide Mutual Insurance Company
Overall Rating 4.02 out of 5
Overall Rating 4.02 out of 5 622 Reviews Since 2018

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 20, 2023
    Elizabeth from NY Verified Squaremouth Customer

    During the purchase process the representative was very helpful explaining the terms. Luckily we did not need to use the policy and enjoyed our vacation. We would purchase this policy again in the future

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    4 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 19, 2023
    Charles from NC Verified Squaremouth Customer

    Very easy to set up an account. Although I could not go on the trip due to surgery I was able to get my money back. Thank you!

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    11 out of 11 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    November 17, 2023
    Patricia from AZ Verified Squaremouth Customer

    I appreciate the ability to directly compare options on the square mouth website. Interacting with Nationwide was solely through the internet and email, which is a little impersonal, but I am tech savvy enough to use the methods. They did pay out our claim - it took about 6 weeks - so the bottom line is I am satisfied.

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    8 out of 8 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Essential
    Review Received:
    November 14, 2023
    Arthur from CA Verified Squaremouth Customer

    After purchasing policy was disappointed that i could not name my beneficiary.

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    3 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    November 13, 2023
    VERLE from FL Verified Squaremouth Customer

    Still waiting for claim to be settled

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 7, 2023
    Helen from FL Verified Squaremouth Customer

    On line service easy to navigate
    When I had a question via telephone, agent was very informative and friendly

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    2 out of 3 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    October 30, 2023
    Amelia from TX Verified Squaremouth Customer

    They would only deal with me electronically and are requesting documents from my employer that don't apply to my industry. I am still awaiting a response to the last set of documents I sent on 10/13.

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    8 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    October 30, 2023
    Margaret from CA Verified Squaremouth Customer

    I needed to add a date of coverage. It was simple and easy to do. Thank you

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    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    October 26, 2023
    MN from PA Verified Squaremouth Customer

    Claim was filed 10/20/23 - our tour of Israel was interrupted due to terrorism which started a war on 10/7/23 - the day after we arrived in Tel Aviv. We spent 5 terrifying days trying to get a flight out. Our coverage includes trip interruption due to terrorisms so a claim has been filed. I called to ask how to provide a detailed letter and receipts and was given my claim # and an email to use to send this information. The person I spoke with was very helpful - much appreciated after a very scary and stressful week.

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    13 out of 13 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    October 23, 2023
    SANG from VA Verified Squaremouth Customer

    Easy claim process and payment was sent around 6 weeks after.

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    1 out of 1 people found this review helpful