Reviews, Sales, and Service Ratings for
Arch RoamRight

I did not realize Italy's socialized medicine covered me as a tourist. I did not ask when I contacted the company, but it would have been nice if the rep, if he knew, had told me. At the time I was quite worried about being released with no financial hassel.

We purchased the cancel for any reason policy. Unfortunately I had to cancel the trip because of a conflict that came up that I could not get out of. We submitted a claim for refund that was processed without any problems.

This is our 3rd time purchasing travel insurance thru Squaremouth and it's always RoamRight that we chose to buy. I believe RoamRight price is very competitive and their customer service is wonderful!

No claims, so this rating is only for purchasing and asking a question and getting an answer from customer service. All experience was good, thank you.

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I can't say much
i didn't have the need for the insurance
I like havign someone walk me through the choices.

that's it.

While in Italy, my husband took sick. I contacted RoamRight 24 who offered to find medical help, opened a claim, and provided appropriate paperwork. As it turned out, our innkeeper suggested a local doctor. My husband was seen and helped. RoamRight followed up with care and support. I was very impressed with their professionalism and ease of use. No claim needed to be filed.

Always chose Roam Right and have been totally satisfied each time!! One less thing to worry about and definitely makes travel less stressful!! Well done!!

5 emails later no response from them. TOTAL scam.

Thank you for taking the time to leave a review.

Our consistently high ratings across the web, including here on SquareMouth, are a testament to our commitment to premium customer service and claims administration.

Our records show that we received two emails from you, and you should have received an email response this morning from your claims examiner regarding the status of your claim.

In order to thoroughly and accurately review all claims, we ask for our customers to give us up to 30 days from the time we receive all required documentation. During this time, if we need additional information, we will contact you directly. If you wish to check on the status of your claim, you are also encouraged to call us at 855-762-6252.

Squaremouth offers Quick, Affordable and Excellent Customer Service.