0.1% (160) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3157
4 stars
744
3 stars
252
2 stars
91
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,413
Since 2014
MONTHLY SALES
4615
Average Monthly Sales Since 2014
REVIEWS
4,313
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,313 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I FOUND THE CUSTOMER SERVICE VERY HELPFUL & KNOWLEDGABLE.
THE POLICY IS ALSO VERY SIMPLE AND COMPREHENSIVE, COVERED ALL MY TRAVEL NEEDS.
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Luxury
Review Received:
November 28, 2014
perdix from PA
Verified Squaremouth Customer
Slow email response.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Standard
Review Received:
November 25, 2014
Sylvia from WA
Verified Squaremouth Customer
After comparing multiple policies, Squaremouth provided what we wanted at the best price.
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Luxury
Review Received:
November 25, 2014
Heidi from CA
Verified Squaremouth Customer
I haven't received a settlement or any information about my claim other than that they have received my paperwork.
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13 out of 15 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
November 22, 2014
Chuck from MN
Verified Squaremouth Customer
Easy to purchase insurance, but didn't use it.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
November 22, 2014
Glenn from VA
Verified Squaremouth Customer
Although I filed a claim with complete paperwork (according to the rep I spoke to), I received no payment nor feedback for more than a month. When I called, they said they had received my paperwork and were waiting for information from the trip provider. I had sent this with the claim. Last talked to them more than a week ago, but nothing additional.
Dissatisfied with their lack of providing feedback on what is happening with my claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
November 22, 2014
Judith from FL
Verified Squaremouth Customer
Customer service was very knowledgeable and answered all my questions in regard to what policy I should purchase. I also have another policy pending to cover a trip we are taking in 1/2015. I
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
November 21, 2014
Henry from CT
Verified Squaremouth Customer
My experience thus far has been excellent. Due to an injury prior to my trip departure, I will be filing a claim. I'm expecting that all will go well and choosing Tin Leg as an insurance carrier through "Square Mouth" was a wise thing to do.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Economy
Review Received:
November 21, 2014
Harriet from DE
Verified Squaremouth Customer
I will choose your service again when we travel internationally.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
November 19, 2014
Marvin from Florida from FL
Verified Squaremouth Customer
A competitive product and excellent service
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0 out of 0 people found this review helpful