0.1% (160) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3157
4 stars
744
3 stars
252
2 stars
91
1 star
69
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
247,413
Since 2014
MONTHLY SALES
4615
Average Monthly Sales Since 2014
REVIEWS
4,313
Since 2014
Overall Rating
4.56 out of 5
Overall Rating 4.56 out of 5
4,313 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Seemed like a good policy compared to others . Did not need to use it . That is always hood
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Luxury
Review Received:
November 18, 2014
Sarah from CO
Verified Squaremouth Customer
Tin Leg has been very slow to respond and although the claim was submitted almost three weeks ago they have not indicated their position, even though the factual situation was very straightforward and medical certifications have been submitted. The claim involved a medical evacuation in Nepal and required a significant up-front payment. We are quite disappointed in their failure to respond. Based on their lack of response to date I would not recommend this policy.
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14 out of 14 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
November 17, 2014
Ronald from OH
Verified Squaremouth Customer
We were going to file a claim for our delayed luggage but the airlines covered our expenses completely. Thank you for your professional service.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
November 17, 2014
Lynn from AZ
Verified Squaremouth Customer
I got good advice on what I needed to buy at a very fair price. When I needed to add value to my policy for an upgrade it was very easy to do.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
November 15, 2014
Coachr from WA
Verified Squaremouth Customer
The policy was easy to purchase, the terms were clear, and I was able to purchase a deposit amount early and add to it once I know my final needs.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
November 15, 2014
Jody from IA
Verified Squaremouth Customer
Though we didn't end up filing a claim, the assurance that we could, had we needed to, was exactly what we needed.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
November 14, 2014
Joy from FL
Verified Squaremouth Customer
I felt like I had purchased adequate coverage for my trip and was happy with the service I received via online chat when I had questions.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Standard
Review Received:
November 12, 2014
Lydia from CA
Verified Squaremouth Customer
I chose Tin Leg because it was recommended. It all went vry well until I made a claim for lost baggage which the policy said would be reimbursed to the amount of $500.
However because in the lost bag the only valuable thing was a Ipad I was refused payment. I had sent all the documents necessary to file that claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
November 7, 2014
Cat from WA
Verified Squaremouth Customer
We've used SquareMouth several times for travel insurance. Their rates and coverage are excellent -- even for the 65+ group -- and their customer service is simply the best. Helpful, courteous and always willing to find a solution.
At this point, given our satisfaction, SquareMouth is my first choice for travel insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
November 7, 2014
Camilo from SC
Verified Squaremouth Customer
I would recommend your policy to a friends. I liked the way the rep I talked who patiently explained and help to select the policy for our trip. Thanks Camilo Paez
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0 out of 0 people found this review helpful