0.1% (144) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3036
4 stars
721
3 stars
233
2 stars
85
1 star
59
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
238,013
Since 2014
MONTHLY SALES
5346
Average Monthly Sales Since 2014
REVIEWS
4,134
Since 2014
Overall Rating
4.57 out of 5
Overall Rating 4.57 out of 5
4,134 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
The sales rep was extremely knowledgeable. I will be using your company from now on - better prices with more coverage than competitors.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 4, 2014
William from NY
Verified Squaremouth Customer
Feel completely satisfied with your services and the quick respond received from Tin Leg customer service. I got my ID card emailed to me within hours and gave me a peace of mind knowing I have travel insurance before my departure. Thank God I did not need to file any claim, but would highly recommend your services.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Economy
Review Received:
September 3, 2014
Jackline from AL
Verified Squaremouth Customer
I will wait to see how well, promptly, and fairly my claim is handled.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
September 3, 2014
Laura from AZ
Verified Squaremouth Customer
Fair price in comparison with comprehensive coverage. Thankfully didn't need it!
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Standard
Review Received:
August 27, 2014
Robert from FL
Verified Squaremouth Customer
Upon arrival in Instanbul my luggage was lost for 2 days and once I get to a place where I can copy and submit, I will send in my claim.
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1 out of 2 people found this review helpful
Rating 2 out of 5
Policy:
Economy
Review Received:
August 24, 2014
Carole from NY
Verified Squaremouth Customer
The first day out on the bus to the Vatican in Rome Italy, we were robbed of everything we had: 230.00 euros, credit cards, drivers' license, medical cards, photos...everything. We got nothing back. How's that for insurance?!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Standard
Review Received:
August 24, 2014
Sarah from MO
Verified Squaremouth Customer
Excellent service.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 22, 2014
James from PA
Verified Squaremouth Customer
I would definitely recommend this policy.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Luxury
Review Received:
August 21, 2014
Frank from NY
Verified Squaremouth Customer
Excellent customer service. But, there are a lot of versions of the policy regarding pre-existing condition coverage, and it would be nice to have only one version per state.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Economy
Review Received:
August 18, 2014
Barbara from VA
Verified Squaremouth Customer
I am disappointed that Tin Leg rejected my claim, which was clearly eligible for reimbursement based on the information I had. I am appealing this decision.
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9 out of 9 people found this review helpful