0.1% (169) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
3205
4 stars
755
3 stars
258
2 stars
95
1 star
74
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
254,197
Since 2014
MONTHLY SALES
4280
Average Monthly Sales Since 2014
REVIEWS
4,387
Since 2014
Overall Rating
4.55 out of 5
Overall Rating 4.55 out of 5
4,387 Reviews Since 2014
Customer Reviews for Tin Leg
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
It is always reassuring to know we have this policy when we travel. We have so many people having issues with no recourse.
I would highly recommend that all travelers consider getting travel insurance even if they don't have any health issues. You never know.
Was this review helpful to you?
1 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
September 4, 2023
Joseph from KY
Verified Squaremouth Customer
I always use squaremouth
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
September 4, 2023
Joe from NJ
Verified Squaremouth Customer
I have a claim for late arrival of baggage at the beginning of our vacation and will be filing a claim for late arrival of our baggage at the end of our vacation.
However, I am not too please with Tin Leg as it takes almost a month after our trip to speak to their Claims Adjuster.
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11 out of 13 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
September 3, 2023
Julie from OR
Verified Squaremouth Customer
I had to cancel a pandemic time trip, and u allowed me to save that premium as a credit n use the coverage toward this trip.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
September 2, 2023
Barbara from NC
Verified Squaremouth Customer
It is tough to evaluate an insurance policy until you have to use it. Gratefully, our African Safari went very smoothly and we had no complications which required travel insurance.
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Standard
Review Received:
August 29, 2023
Rosemarie from FL
Verified Squaremouth Customer
I appreciate the peace of mind I enjoyed having been insured for my trip. Thank you. Rosemarie.
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2 out of 4 people found this review helpful
Rating 4 out of 5
Policy:
Gold
Review Received:
August 27, 2023
Daniel from NH
Verified Squaremouth Customer
No one answered 24 hour assistance phone, plus I had issues connecting to that number in Scotland. Had to resort to email and that was very slow to get any response unless it was core hours in the US.
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13 out of 13 people found this review helpful
Rating 4 out of 5
Policy:
Luxury
Review Received:
August 25, 2023
Margaret from FL
Verified Squaremouth Customer
I’ve used Squaremouth several trips in the past and found them to cover my insurance needs adequately, however, this trip was quite costly for coverage compared to the past. I needed amateur athlete coverage for myself. Maybe it was my age or my husbands age that caused the increase. Thankfully our trip went smoothly and we did not need to use the coverage
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2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Gold
Review Received:
August 24, 2023
Rebecca from CO
Verified Squaremouth Customer
We have just begun the process of recuperating our money as we had to cancel the trip due to Rebecca and Scott being involved in a bicycle accident on August 2, 2023. Rebecca had a concussion, stitches and broke 4 bones in her face and was advised not to travel. Scott was needed to stay home with Rebecca to take care of her during her convalescence.
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4 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Adventure
Review Received:
August 24, 2023
Laura from FL
Verified Squaremouth Customer
Excellent. Prompt. Courteous.
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0 out of 3 people found this review helpful