Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,096 Reviews Since 2004

  • Rating 3 out of 5
    Policy:
    Travel Max
    Review Received:
    September 26, 2012
    Frances from AZ Verified Squaremouth Customer

    Before Trip
    I had a question and stayed on the line for over 30 min, only to find out that I had been directed to claims rather than questions. I was not impressed with the answer to my question, so overall it was a very negative experience.

    During Trip
    I had no contact with the insurance carrier during my trip because nothing happened to cause me to have to contact them.

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    9 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    September 23, 2012
    DrBob from CA Verified Squaremouth Customer

    During Trip
    I did not require any customer service assistance during my trip.

    Claim Process
    I did not have any claims related to this trip.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    September 20, 2012
    Mike from CA Verified Squaremouth Customer

    During Trip
    Didn't call during my trip

    Claim Process
    I am not putting in a claim so this claim has not been satisfied.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Max
    Review Received:
    September 16, 2012
    Karleen from ID Verified Squaremouth Customer

    Before Trip
    It would be nice to have some less legalese explanations

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    September 13, 2012
    RAYMOND from CA Verified Squaremouth Customer

    Claim Process
    There was no claim.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Travel Select
    Review Received:
    September 12, 2012
    Michael from WA Verified Squaremouth Customer

    Before Trip
    There really is no customer service since there is no interaction other than a couple emails.

    During Trip
    Did not use.

    Claim Process
    no claims

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    September 11, 2012
    Rachel from IL Verified Squaremouth Customer

    During Trip
    N/A. Never used any of the above.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Basic
    Review Received:
    September 10, 2012
    Kristen from CA Verified Squaremouth Customer

    During Trip
    I didn't need to contact the insurance carrier, so I can't rate them. But I was very happy with knowing I had the insurance!

    Claim Process
    I didn't need to make a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    September 8, 2012
    Leslie from OH Verified Squaremouth Customer

    Before Trip
    It was great to see so many plans detailed in a convenient comparison chart--especially which were primary medical coverage and which were secondary. This is important because many primary plans in the U.S. will not extend outside of our borders.

    During Trip
    I did not have to use the policy to make a claim, but it was wonderful peace of mind--both for the trip cancellation feature to refund if there were an emergency stopping the trip and for the medical and evacuation coverages available if needed in a country that has poor sanitatation and health care.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    September 5, 2012
    Samuel from VA Verified Squaremouth Customer

    During Trip
    Did not have to contact the carrier during my trip.

    Claim Process
    did not file a claim.

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    0 out of 0 people found this review helpful

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