0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,346
Since 2004
MONTHLY SALES
755
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip This is the 2nd time I have purchased travel insurance for overseas trips. Since I don't need trip cancellation insurance at my age and take some last minute trips; having emergency medical and expatriation insurance gives me huge peace of mind should anything ever occur (e.g. broken ankle).
During Trip These questions were not applicable to my trip.
Claim Process Again, these questions are not applicable to me.
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Travel Plus
Review Received:
August 23, 2012
Garry from IL
Verified Squaremouth Customer
During Trip couldn't answer my questions completely. Gave me wrong information. Never sent me email info as they stated they would. Only contacted me once since I've been home and stil cannot explain claim info. It's like one hand not knowing what the other is doing.
Claim Process still waiting for bills from dr labs, etc.. haven't put the claim in as yet.
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7 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
August 21, 2012
Cynthia from CA
Verified Squaremouth Customer
Before Trip Your website was well laid out and with comparative side-by-side pricing, it was easy. Thanks for a stress free trip
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
August 20, 2012
david from OH
Verified Squaremouth Customer
Before Trip At about 60% the cost of that provided by the beach house rental company with greater benefits, what's not to like?
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
August 15, 2012
Tom from CA
Verified Squaremouth Customer
Before Trip Info. providied was thorough, nice to see the comparsion quotes, and easy to access.
During Trip Did not need to use customer service during the trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
August 14, 2012
Evelyn from VT
Verified Squaremouth Customer
During Trip Did not use Customer Service during the trip
Claim Process Did not need to use Customer Service and did not file a claim so I cannot rate those items.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
August 11, 2012
Jennifer from FL
Verified Squaremouth Customer
During Trip I did not need to use it during my trip
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
August 9, 2012
Darl from PA
Verified Squaremouth Customer
During Trip Did not need the insurance during the trip or use any customer services or the service in general.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Basic
Review Received:
August 8, 2012
Victor from TX
Verified Squaremouth Customer
During Trip not applicable
Claim Process Claim just filed, we will see about response...
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
August 3, 2012
Cynthia from TX
Verified Squaremouth Customer
During Trip I had no need to use or contact the insurance carrier
during my trip so am unable to answer previous questions.
Claim Process No claim filed.
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0 out of 0 people found this review helpful