0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,346
Since 2004
MONTHLY SALES
755
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
During Trip had no occasion to contact carrier during trip
Claim Process no claim filed
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
October 5, 2011
Robert from MA
Verified Squaremouth Customer
During Trip Not applicable
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
October 5, 2011
Michael from FL
Verified Squaremouth Customer
During Trip Did not use during the trip.
Claim Process Did not make a claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
October 3, 2011
Glen from CA
Verified Squaremouth Customer
During Trip did not deal with you, so unknown
Claim Process no claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
October 3, 2011
Anthony from CA
Verified Squaremouth Customer
Before Trip The insurance was very good, coverage was exactly what I needed. Good Customer Service
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
October 1, 2011
Patricia from CA
Verified Squaremouth Customer
During Trip no contact with carrier
Claim Process no claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
October 1, 2011
pabrams52 from CA
Verified Squaremouth Customer
Before Trip Representatives are always friendly and informed. I rely on their support and they have not let me down.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
October 1, 2011
Lisa from FL
Verified Squaremouth Customer
Before Trip I did all of my comms via the internet... easy to use- quite intuitive.
During Trip Luckily, I didn't have to contact anyone during my trip. It WAS however, very reassuring to know that I did have a POC and resource available while traveling in Italy solo. I will use your service again.
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Basic
Review Received:
September 29, 2011
KIM from KS
Verified Squaremouth Customer
Before Trip I really did not have any interaction other than purchasing the policy.
During Trip not applicable
Claim Process not applicable
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
September 28, 2011
Fern from CA
Verified Squaremouth Customer
Before Trip I went to remote camps in Tanzania and was only concerned with evacuation. I specifically wanted to be able to evacuate to a hospital of choice. The customer service rep researched all the options and found one that met my criteria. Thankfully, I had no need for the insurance, but knowing I had it made the trip stress-free.
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0 out of 0 people found this review helpful