0.2% (339) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2865
4 stars
995
3 stars
386
2 stars
125
1 star
214
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
182,899
Since 2004
MONTHLY SALES
1965
Average Monthly Sales Since 2004
REVIEWS
4,804
Since 2004
Overall Rating
4.32 out of 5
Overall Rating 4.32 out of 5
4,804 Reviews Since 2004
Customer Reviews for Generali Global Assistance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Claim Process Claim is in process. I expect it will be handled in an expeditious manner.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
November 25, 2010
John from HI
Verified Squaremouth Customer
Claim Process I cannot complete this because I am waiting to make a claim with Securehorizons prior to making claim with CSA.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
November 18, 2010
Shad from CA
Verified Squaremouth Customer
During Trip N/A
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
November 14, 2010
Dianne from MD
Verified Squaremouth Customer
During Trip Didn't need to use customer service during our trip
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Custom
Review Received:
November 13, 2010
john tony from TX
Verified Squaremouth Customer
Before Trip I bought travel insurance for many years mainly for health insurance and evacuation. Sending a couple of papers and booklets do not qualifybas far as I am concerned sufficient to give me peace of mind when I travel because I do not know If I am insured or not, not having to use this coverage, thank God and Buddha, when I travelled. Seeing some fellow travellers stuggling to get help made me worry
During Trip same as above
Claim Process I did not have any claims this time but in April 2010, I also bught travel Insurance through the Net, probably with CVS but not re'insured with you, I had problem of getting my hotel bills paid due to the volcanic eruption in Icelend delaying my flight from Paris for one week
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
November 11, 2010
Mary Martia from NM
Verified Squaremouth Customer
During Trip I had no need to contact the insurance carrier during my trip.
Claim Process I did not submit a claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
November 10, 2010
Delray from NY
Verified Squaremouth Customer
During Trip No service needed.
Claim Process No claims
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Custom
Review Received:
November 8, 2010
Diana from CA
Verified Squaremouth Customer
During Trip did not use "during" the trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom Luxe
Review Received:
November 1, 2010
Judith Ann from CA
Verified Squaremouth Customer
Before Trip I thought information displayed about the coverage and prices of the various carriers was very helpful, and made it far easier for me to make a decision about the coverage I wanted.
During Trip Fortunately, I did not need to ask for help or make a claim. I was very glad to have the insurance, however, since we were in France during the recent wave of strikes, and I had doubts as to whether we would get to where we were supposed to be by train, or whether, for that matter, we would get out of France when we were supposed to. So it gave me piece of mind to know I had the insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Custom
Review Received:
October 29, 2010
Deborah from GA
Verified Squaremouth Customer
Before Trip Website was easy to navigate and although I didn't have to use the insurance I felt secure knowing it was there.
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0 out of 0 people found this review helpful